Guest & Property Services Apprentice - Admin & Coordination

THE CORNISH WAY LTD; Penzance; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Apprenticeship

Career progression

Job summary

The Cornish Way is seeking an organised Office Assistant apprentice to support Guest and Property Services in a busy Cornwall office. You will help upload property details, respond to guest enquiries, and coordinate trades and admin tasks from our shop front in Penzance.

Working four days a week (9:30–5:30) with one Saturday monthly, you’ll complete a Level 3 Business Administrator apprenticeship with TRURO AND PENWITH COLLEGE, with a view to a full-time role on completion.

Qualifications

• GCSE English and Maths at grade 4 or above.
• GCSEs in other subjects with grade 4+.
• Organised and reliable with good communication.

Responsibilities

• Upload property descriptions to website and Airbnb.
• Create and update guest welcome guides.
• Respond to guest enquiries and assist bookings.
• Upload compliance documents for new properties.
• Schedule routine property checks and maintenance calls.
• Liaise with tradespeople for general maintenance.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Team working

Initiative

Patience

Education

GCSE English (4+)

GCSE Maths (4+)

GCSE other subjects (4+)

Tools

Word

Excel

Job description

The Cornish Way is seeking an organised Office Assistant apprentice to support Guest and Property Services in a busy Cornwall office. You will help upload property details, respond to guest enquiries, and coordinate trades and admin tasks from our shop front in Penzance.

Working four days a week (9:30–5:30) with one Saturday monthly, you’ll complete a Level 3 Business Administrator apprenticeship with TRURO AND PENWITH COLLEGE, with a view to a full-time role on completion.