Guest Excellence Host (Call Centre)

Infoempregos; Stoke-on-Trent; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated individual for an entry-level position focused on enhancing guest experiences. This role offers a fantastic opportunity to learn and develop skills in a supportive environment. You'll assist with administrative tasks, manage correspondence, and help organize essential documents. The company values growth and provides training opportunities to help you flourish in your career. If you're eager to start your professional journey and make a difference, this position is perfect for you.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and growth opportunities

Qualifications

• Entry-level position with a focus on learning and development.
• Strong communication and organizational skills are essential.

Responsibilities

• Assist in administrative and operational activities.
• Manage calls and correspondence effectively.
• Organize and maintain files and documents.

Skills

Willingness to learn

Good communication

Teamwork

Organization

Attention to detail

Basic computer skills

Job description

Job Description:

Take ownership of feedback and suggest ideas to enhance the guest journey. Delivering personalised and memorable experiences to guests.

We are looking for a motivated employee for an entry-level position. If you are interested in learning and developing, this opportunity is for you.

• Requirements:
  • Willingness to learn and develop your skills.
  • Good communication and ability to work in a team.
  • Organization and attention to detail.
  • Basic computer skills are a plus.
• Responsibilities:
  • Assist in administrative and operational activities.
  • Manage calls and correspondence.
  • Organize and maintain files and documents.
  • Participate in projects and provide support in daily tasks.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Training and growth opportunities professional.