Guest-Focused F&B Team Member | Growth, Discounts & Perks

Novotel Hotels; Coventry; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Accor worldwide discounts

2 complimentary stays per year

Meals on duty

Free on-site parking

Company pension scheme

Referral programme bonuses

Access to ongoing training and develop

Job summary

Novotel Coventry is seeking enthusiastic, guest-focused staff to join our Food & Beverage Team. If you enjoy fast-paced hospitality and delivering excellent service to hotel guests, this role is for you.

You’ll provide counter and table service, know the menu, keep areas stocked and spotless, coordinate with the kitchen, and uphold high hygiene and safety standards. We offer hands-on training, Accor discounts, complimentary stays, meals on duty, parking, and ongoing development to grow with

Qualifications

• Guest-focused, welcoming and personable demeanor.
• Punctual, reliable and able to work as part of a team.
• Flexible schedule including mornings, evenings and weekends.
• Strong English communication skills.
• Passion for hospitality and guest experiences.

Responsibilities

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Keep bar and restaurant areas stocked, clean and welcoming.
• Communicate with kitchen team to ensure smooth service.
• Deliver friendly, efficient and professional customer care at all times.
• Maintain high standards of hygiene, safety, and presentation.

Skills

Positive guest-oriented personality

Punctual and reliable

Team player

Flexible - mornings/evenings/weekends

Fluent in English

Job description

Novotel Coventry is seeking enthusiastic, guest-focused staff to join our Food & Beverage Team. If you enjoy fast-paced hospitality and delivering excellent service to hotel guests, this role is for you.

You’ll provide counter and table service, know the menu, keep areas stocked and spotless, coordinate with the kitchen, and uphold high hygiene and safety standards. We offer hands-on training, Accor discounts, complimentary stays, meals on duty, parking, and ongoing development to grow with