Food And Beverage Team Member

Novotel; Birmingham; On-site; GBP 11,021,000 - 17,537,000; Full time

Benefits offered by this job

Birthday off

Employee discounts

Sick pay

Training & development

Career progression

Job summary

Novotel Birmingham Centre is seeking a Food & Beverage Team Member for casual, zero-hours work at Broad Street, central Birmingham. You’ll contribute to restaurant, bar and event services, including breakfast, lunch and dinner service, while delivering top guest experiences.

Ideal candidates are friendly, reliable, with strong communication and a willing attitude to learn and collaborate in a busy hotel setting.Varied shifts, weekend and bank holiday work may be required.

Qualifications

• Friendly and reliable team players wanted.
• Excellent communication skills are important.
• Willingness to learn and work as part of a team.

Responsibilities

• Delivering exceptional customer service at all times.
• Serving food and beverages during breakfast, lunch and dinner service.
• Preparing and serving drinks in the hotel bar.
• Assisting with setup, service and clearing of meetings, conferences and banqueting events.
• Maintaining cleanliness and presentation standards across all Food & Beverage areas.
• Working collaboratively with colleagues to provide a seamless guest experience.
• Supporting the wider hotel team during busy periods and special events.

Skills

Customer service

Communication

Team player

Flexible

Job description

Job Description

Join Novotel Birmingham Centre as a Food & Beverage Team Member and become part of a team dedicated to delivering exceptional guest experiences. We are currently recruiting for three casual, zero-hours positions, offering up to £12.73 per hour, excellent employee benefits and opportunities to develop your hospitality career.

We're looking for enthusiastic and customer-focused individuals to join our Food & Beverage team. Whether you're an experienced hospitality professional or looking to build your career within the industry, this is a fantastic opportunity to work across a variety of food and beverage outlets while developing valuable skills in a supportive team environment.

Located on Broad Street in Birmingham city centre, Novotel Birmingham Centre is a busy hotel serving business travellers, conference delegates, event attendees and leisure guests throughout the year.

The Position

As a Food & Beverage Team Member, you'll play an important role in creating memorable guest experiences across the hotel's restaurant, bar and event spaces. From breakfast service through to evening dining and conferences, you'll help deliver outstanding hospitality while ensuring the highest standards are maintained throughout the guest journey.

This is a varied, hands-on role offering the opportunity to gain experience across multiple areas of the hotel.

Key responsibilities include:

• Delivering exceptional customer service at all times
• Serving food and beverages during breakfast, lunch and dinner service
• Preparing and serving drinks in the hotel bar
• Assisting with the setup, service and clearing of meetings, conferences and banqueting events
• Maintaining cleanliness and presentation standards across all Food & Beverage areas
• Working collaboratively with colleagues to provide a seamless guest experience
• Supporting the wider hotel team during busy periods and special events

About You

We're looking for friendly and reliable team players who enjoy working with people and thrive in a busy hospitality environment.

You’ll have excellent communication skills, a positive attitude and a genuine passion for delivering great service. Previous Food & Beverage experience would be beneficial, but just as important is a willingness to learn, work as part of a team and consistently go the extra mile for guests.

As this is a casual, zero-hours position, you’ll need to be flexible with your availability and able to work a variety of shifts to support the needs of the business, including evenings, weekends and bank holidays.

What's In It For You?

• Up to £12.73 per hour
• Casual, zero-hours contract offering varied shifts
• Company sick pay
• Your birthday off every year
• Employee discounts across the group
• Ongoing training and development opportunities
• Career progression within a growing hotel portfolio
• Additional Starboard Hotels benefits

Why Join Us?

Novotel Birmingham Centre is a well-established hotel in the heart of the city. As part of the growing Starboard Hotels portfolio, you'll benefit from the support of an ambitious hotel management company that invests in its people, develops talent from within and provides genuine opportunities for career progression.

Whether you’re looking to build your hospitality career, gain experience across food, beverage and events, or join a team that prides itself on delivering exceptional guest experiences, this could be the perfect opportunity for you.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.