Guest-First Food & Beverage Associate

Novotel; Coventry; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discounts on Accor worldwide

2 complimentary stays per year

Meals on duty

Free on-site parking

Company pension scheme

Referral programme bonuses

Access to ongoing training and dev

Job summary

Novotel Coventry is seeking enthusiastic, guest-focused individuals to join our Food & Beverage Team. You’ll provide counter and table service, know the menu, keep the dining areas stocked and welcoming, and coordinate with the kitchen to ensure smooth service.

You’ll thrive in a fast-paced environment, be fluent in English, punctual, reliable, and a true team player, with flexible availability including mornings, evenings, and weekends.

Qualifications

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Keep the bar and restaurant areas fully stocked, clean, and welcoming.
• Communicate with the kitchen team to ensure smooth service.
• Deliver friendly, efficient, and professional customer care at all times.
• Maintain high standards of hygiene, safety, and presentation.
• A positive, guest-oriented personality.
• Punctual, reliable, and a true team player.
• Flexible and adaptable – happy to work mornings, evenings, and weekends.
• Able to stay calm under pressure while delivering great service.
• Fluent in English with good communication skills.
• Passionate about hospitality and creating memorable guest experiences.

Responsibilities

• Provide excellent counter and table service to hotel guests.
• Have full knowledge of all food and beverage items on the menu.
• Keep the bar and restaurant areas fully stocked, clean, and welcoming.
• Communicate with the kitchen team to ensure smooth service.
• Deliver friendly, efficient, and professional customer care at all times.
• Maintain high standards of hygiene, safety, and presentation.

Skills

Guest-focused

Punctual

Team player

Flexible scheduling

Calm under pressure

English fluency

Hospitality passion

Job description

Novotel Coventry is seeking enthusiastic, guest-focused individuals to join our Food & Beverage Team. You’ll provide counter and table service, know the menu, keep the dining areas stocked and welcoming, and coordinate with the kitchen to ensure smooth service.

You’ll thrive in a fast-paced environment, be fluent in English, punctual, reliable, and a true team player, with flexible availability including mornings, evenings, and weekends.