Guest Experience & Events Champion - Flexible Hours

The QHotels Collection; Ashford; On-site; GBP 16,000 - 24,000; Part time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Support with training & professional  

Various learning & development

Employee Assistance Program – Hospit

Refer a friend scheme

Free parking

And much more

Job summary

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces.

The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for

Qualifications

• Passion for delivering exceptional guestservice.
• Strong customer service skills.
• Good time-management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service passion

Customer service

Time management

Work under pressure

Job description

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces.

The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for