Conference & Events Team Member

Harri; Ashford; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Free health club

Discounts at QHotels

Family discounts

Training support

Learning & development

Employee assistance

Refer a friend

Free parking

Job summary

Ashford International Hotel & Spa, part of The QHotels Collection, invites applicants for a guest-focused hospitality role across Food & Beverage areas in our 4* hotel in Ashford, Kent. You will ensure guest satisfaction, update pricing and promotions, and assist guests with recommendations to maximise sales while maintaining brand standards. We offer excellent benefits and opportunities for professional development.

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

Job Perks & Benefits:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Job Overview:

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Key skills & Qualities:

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze fromGreen Tourism!