Guest-Focused F&B Supervisor | Meals on Duty Included

Millennium Hotels; England; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension plan

Meals on duty

Discounted accommodation

Discounted F&B & hotels

Friends & family rate

Holiday scheme

Long service awards

Employee of the Month

Recommend a Friend

Free parking

Job summary

Millennium Hotels in the United Kingdom is seeking an enthusiastic Food & Beverage Supervisor to lead service in our restaurant and bar teams. You will communicate menus, supervise staff, and help deliver exceptional guest experiences.

This role covers breakfast, lunch and dinner shifts with flexible hours, handling payments and maintaining stock. A strong hospitality background and calm, people-focused leadership are key.

Qualifications

• Previous experience in a Food & Beverage Supervisor or Team Leader role.
• A passion for delivering exceptional customer service.
• Strong communication and leadership skills.
• The ability to remain calm and organised under pressure.
• Experience working within a busy hospitality environment.
• Confidence handling financial transactions and payment systems.
• Experience of Micros or similar POS systems (advantageous).
• Flexibility to work varied shifts including breakfasts, evenings, events and occasional late finishes.

Responsibilities

• Serve food and beverage in restaurant, bar, breakfast or evening team.
• Confidently communicate all food and beverage offerings to customers.
• Process payments (cash, card and room charging) per company guidelines.
• Provide a warm and welcoming service at all guest touchpoints.
• Manage day-to-day staffing, plan and assign work, and set team goals.
• Ensure quality and guest satisfaction, assist guests with requests and complaints.
• Keep stock replenished and minimise waste; support inventory procedures.

Skills

Customer service

Communication skills

Leadership

Calm under pressure

Flexible shifts

Hospitality experience

Cash handling

Tools

Micros POS

Job description

Millennium Hotels in the United Kingdom is seeking an enthusiastic Food & Beverage Supervisor to lead service in our restaurant and bar teams. You will communicate menus, supervise staff, and help deliver exceptional guest experiences.

This role covers breakfast, lunch and dinner shifts with flexible hours, handling payments and maintaining stock. A strong hospitality background and calm, people-focused leadership are key.