Guest-Focused F&B Associate | Growth & Perks

Delta Hotels by Marriott Swindon; Swindon; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott Swindon in Swindon is seeking a dedicated hospitality professional to join our team and help deliver memorable dining experiences.

As a member of our front-of-house team you will welcome guests, take and serve orders, provide menu information, maintain a clean dining area, coordinate with the kitchen, handle inquiries, promote services and follow safety standards to ensure an exceptional guest journey.

Qualifications

• 1+ year of customer service experience.

Responsibilities

• Welcome and assist guests with a warm, friendly demeanour.
• Take and serve orders accurately, upholding quality and presentation.
• Provide detailed information about menu items and ingredients.
• Maintain cleanliness and organisation in dining areas.
• Coordinate with kitchen staff to ensure timely delivery.
• Handle guest inquiries and resolve complaints professionally.
• Promote restaurant services and specials to drive sales.
• Follow safety and hygiene protocols.
• Assist with inventory management and restocking supplies.
• Support teammates to achieve common goals.

Skills

Customer service

Job description

Delta Hotels by Marriott Swindon in Swindon is seeking a dedicated hospitality professional to join our team and help deliver memorable dining experiences.

As a member of our front-of-house team you will welcome guests, take and serve orders, provide menu information, maintain a clean dining area, coordinate with the kitchen, handle inquiries, promote services and follow safety standards to ensure an exceptional guest journey.