Guest Experience Associate – F&B & Dining

Delta Hotels By Marriott Bexleyheath; England; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Explore Discounts

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels By Marriott Bexleyheath is seeking a friendly hospitality professional to join our team in a part-time role. You will welcome guests, take and serve orders, and ensure a memorable dining experience while upholding Marriott standards.

We offer competitive pay, free meals on duty, uniform provided, discounts, pension, and access to development programs. Join us to grow within Marriott's global network and deliver exceptional service.

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Skills

Customer service

Job description

Delta Hotels By Marriott Bexleyheath is seeking a friendly hospitality professional to join our team in a part-time role. You will welcome guests, take and serve orders, and ensure a memorable dining experience while upholding Marriott standards.

We offer competitive pay, free meals on duty, uniform provided, discounts, pension, and access to development programs. Join us to grow within Marriott's global network and deliver exceptional service.