Guest-Focused Server | Growth & Free Meals on Duty

Leicester Marriott; Enderby; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Pension Scheme

Training and Development

Job summary

Leicester Marriott in the United Kingdom is seeking a customer-focused hospitality professional to join our team. You will welcome guests, take and serve orders, and contribute to a memorable dining experience in line with our brand standards.

This role offers coaching through training, meals on duty, uniform, pension and development opportunities as part of our commitment to wellbeing and career growth.

Qualifications

• At least 1 year of related work experience in a customer service role.

Responsibilities

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Skills

Customer service

Communication

Job description

Leicester Marriott in the United Kingdom is seeking a customer-focused hospitality professional to join our team. You will welcome guests, take and serve orders, and contribute to a memorable dining experience in line with our brand standards.

This role offers coaching through training, meals on duty, uniform, pension and development opportunities as part of our commitment to wellbeing and career growth.