F&B Associate — Guest Experience & Perks

Delta Hotels by Marriott Bexleyheath; Bexleyheath; On-site; GBP 15,154,000 - 19,286,000; Part time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Explore Discounts

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels by Marriott Bexleyheath in the United Kingdom is seeking a dedicated hospitality professional to join our team. You will welcome guests, take and serve orders, and provide detailed menu information to ensure memorable dining experiences.

This permanent, part-time role offers a competitive salary, access to development opportunities, and benefits such as meals on duty, uniform, and discounts across Marriott properties.

Qualifications

• At least 1 year of customer service experience.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Skills

Customer service

Communication skills

Teamwork

Job description

Delta Hotels by Marriott Bexleyheath in the United Kingdom is seeking a dedicated hospitality professional to join our team. You will welcome guests, take and serve orders, and provide detailed menu information to ensure memorable dining experiences.

This permanent, part-time role offers a competitive salary, access to development opportunities, and benefits such as meals on duty, uniform, and discounts across Marriott properties.