Guest-Focused F&B Assistant | Growth & Perks Path

Dalata Hotel Group plc; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

50% off F&B in all properties

Employee room rate (€/£60)

Friends & Family rate 30% off

Extra annual leave day per year (up to

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access

Development opportunities through Dal‑

Job summary

Dalata Hotel Group plc is seeking a Food & Beverage Assistant to join our team in Glasgow. You will receive training through our Dalata Academy to learn essential skills and grow within the company.

Reporting to the Food & Beverage Manager, you’ll deliver friendly, efficient service to hotel guests and have opportunities for career development within a supportive team. We value hospitality, teamwork and guest satisfaction, with clear pathways to promotions as you gain experience in a

Qualifications

• Previous experience is essential.
• Flexibility in working hours (mornings/evenings & weekends).
• Experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Regular guests are greeted by name and give personalized service.
• Knowledge of food and wine with the ability to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue wherever possible.
• General cleaning of bar and restaurant.
• Serve guests with food and beverages.

Skills

Fluent English

Micros experience

Hotel experience

Excellent communication

Tools

Micros

Job description

Dalata Hotel Group plc is seeking a Food & Beverage Assistant to join our team in Glasgow. You will receive training through our Dalata Academy to learn essential skills and grow within the company.

Reporting to the Food & Beverage Manager, you’ll deliver friendly, efficient service to hotel guests and have opportunities for career development within a supportive team. We value hospitality, teamwork and guest satisfaction, with clear pathways to promotions as you gain experience in a