Assistant Manager, Hospitality - Lead Guest Experience

Coppa Club; Brighton; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Stream Access

Food Discounts

Free meals

Long Service Rewards

Hotel Discounts

Event Space Savings

Wellbeing Support

Retail Discounts

Apprenticeships

Team Events

Job summary

Coppa Club in the United Kingdom is seeking an Assistant Manager who leads with heart in a vibrant, community-driven setting. You will oversee daily operations, support a dynamic team, and ensure consistently warm, guest-focused service across shifts.

You’ll empower your team, drive performance through smart planning, and foster a culture of excellence. This role offers progression, engagement with the local community, and a chance to shape unforgettable guest experiences within Coppa Club's

Qualifications

• Leadership experience in hospitality management.
• Guest-first mindset with a passion for memorable service.
• Collaborative approach to team success.
• Maintains composure and adapts to a fast-paced setting.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Lead the day-to-day operations and support the team to ensure smooth service.
• Elevate the guest journey and uphold Coppa Club's high standards.
• Empower your team through mentoring and a culture of excellence.
• Drive performance through smart planning and cost control.
• Grow talent by shaping training and career progression.
• Connect locally by building community relationships and representing Coppa spirit.

Skills

Leadership

Guest-first mindset

Collaborator

Adaptable

Problem-solver

Job description

Coppa Club in the United Kingdom is seeking an Assistant Manager who leads with heart in a vibrant, community-driven setting. You will oversee daily operations, support a dynamic team, and ensure consistently warm, guest-focused service across shifts.

You’ll empower your team, drive performance through smart planning, and foster a culture of excellence. This role offers progression, engagement with the local community, and a chance to shape unforgettable guest experiences within Coppa Club's