Guest Experience Waiter — Full Training & Progression

Hawksmoor; Liverpool; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Tronc

Free team meals on shift

50% off food for you and loved ones

Income protection

Death in service cover

Volunteer days

Early wage access

Financial wellbeing tools

Referral bonuses

Travel discounts

Welfare budget

Training & progression

Job summary

Hawksmoor is looking for a warm, confident Waiter to join our restaurant floor team. You’ll guide guests through the menu, deliver polished service, and collaborate with kitchen and bar colleagues to craft memorable dining experiences.

With full training provided, you’ll thrive in a fast-paced environment, remain calm under pressure, and uphold Hawksmoor’s standards of hospitality, presentation and consistency while delivering exceptional guest care.

Qualifications

• Passionate about hospitality and great guest experiences.
• Confident, personable and comfortable talking to guests.
• Calm and organised in a fast-paced environment.
• A reliable team player who enjoys working collaboratively.
• Previous waiting experience is helpful but not essential, full training provided.

Responsibilities

• Deliver friendly, professional service on the restaurant floor.
• Guide guests through the menu, drinks and wine list with confidence.
• Take orders accurately and ensure great communication with the kitchen and bar.
• Work as part of a close-knit team to keep service running smoothly.
• Anticipate guest needs and handle feedback with care and professionalism.
• Maintain Hawksmoor standards of service, presentation and hospitality.

Skills

Guest service

Communication

Teamwork

Customer focus

Job description

Hawksmoor is looking for a warm, confident Waiter to join our restaurant floor team. You’ll guide guests through the menu, deliver polished service, and collaborate with kitchen and bar colleagues to craft memorable dining experiences.

With full training provided, you’ll thrive in a fast-paced environment, remain calm under pressure, and uphold Hawksmoor’s standards of hospitality, presentation and consistency while delivering exceptional guest care.