Night Front Desk & Guest Experience Agent

Maybourne Hotel Group; City of Westminster; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Salary package

Pension Scheme

Holiday Trading

Retail Discount

Travel Season Ticket Loans

Subsidised wellbeing services

Wellbeing programmes

Job summary

The Berkeley, part of Maybourne Hotel Group in London, is seeking a dedicated hospitality professional to support the front desk and guest experience. You will contribute to smooth front office operations, guest satisfaction, and a welcoming stay for guests at this historic luxury hotel.

Join a renowned team in Knightsbridge, delivering intuitive service and ensuring daily tasks are completed with precision.

Responsibilities

• To assure a smooth front office operation
• To assure a maximum occupancy of the hotel
• To perform the close of day function
• To ensure that the day-business is complete and correct
• To assist accounting with night audit tasks

Job description

The Berkeley, part of Maybourne Hotel Group in London, is seeking a dedicated hospitality professional to support the front desk and guest experience. You will contribute to smooth front office operations, guest satisfaction, and a welcoming stay for guests at this historic luxury hotel.

Join a renowned team in Knightsbridge, delivering intuitive service and ensuring daily tasks are completed with precision.