Guest Experience Waiter – Hotel & Spa Dining

New Bath Hotel & Spa; Matlock Bath CP; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Pension entitlement

Discounted room rates

Incentives and rewards

Job summary

New Bath Hotel & Spa in Matlock Bath, Derbyshire, invites passionate hospitality staff to join our Bar and Restaurant team. You will deliver warm, attentive service and help maintain high standards, ensuring every guest has a memorable visit.

Working with a friendly team, you’ll handle mise en place, serve guests promptly, and uphold safety and hygiene. We offer training, ongoing development, and staff room-rate discounts on stays at the hotel.

Qualifications

• A warm and friendly personality.
• Commitment to delivering high levels of customer service.
• Ability to work well in a fast-paced hospitality environment.

Responsibilities

• Serve and ensure the wellbeing of our guests.
• Assist in set up and close down of the Restaurant.
• Take orders accurately and ensure timely delivery.
• Maintain mise en place levels and rotate stock.
• Uphold health, safety and hygiene standards.
• Keep the Restaurant and back-of-house clean and organized.
• Dress in uniform and present professionally.
• Work collaboratively with all hotel departments.

Skills

Warm personality

Customer service

Teamwork

Hospitality

Pressure handling

Job description

New Bath Hotel & Spa in Matlock Bath, Derbyshire, invites passionate hospitality staff to join our Bar and Restaurant team. You will deliver warm, attentive service and help maintain high standards, ensuring every guest has a memorable visit.

Working with a friendly team, you’ll handle mise en place, serve guests promptly, and uphold safety and hygiene. We offer training, ongoing development, and staff room-rate discounts on stays at the hotel.