Guest Experience Team Member - Nights & Weekends

Mecca; Greater London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Uniform provided

Pension & Life Assurance

50% off food & soft drinks (you + 3)

Job summary

Mecca is looking for Team Members to welcome guests, support gaming and bar service, and help create an engaging, safe atmosphere across venues or online experiences. The role emphasises customer-first service, flexible hours, and working to brand standards. Training is provided.

Night shifts attract enhanced rates; a comprehensive benefits package is included. Join a team-focused environment that values growth, wellbeing, and community engagement while delivering memorable experiences for

Qualifications

• Customer-first attitude with great people skills.
• Team player energy with clear communication.

Responsibilities

• Welcome customers and support play on machines.
• Serve snacks and drinks and create a great atmosphere.
• Resolve or escalate issues as needed.
• Ensure safety, cleanliness, and high standards across busy periods.

Skills

Customer service

Teamwork

Hospitality experience

Job description

Mecca is looking for Team Members to welcome guests, support gaming and bar service, and help create an engaging, safe atmosphere across venues or online experiences. The role emphasises customer-first service, flexible hours, and working to brand standards. Training is provided.

Night shifts attract enhanced rates; a comprehensive benefits package is included. Join a team-focused environment that values growth, wellbeing, and community engagement while delivering memorable experiences for