Guest Experience Team Leader | Hospitality & Growth

Metrocentre UK; Gateshead; Hybrid; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free hot drinks on duty

Discounts on food, drink and mini golf

Access to team wellbeing app

Job summary

BUPA Mindplace in Gateshead is seeking an Administration Assistant to join our Newcastle Mindplace team on site. You will help manage shifts and support a close-knit team delivering excellent guest experiences in a unique leisure setting.

The role involves guiding shift teams, personal recommendations to guests, and maintaining our high standards across the venue. Part-time hours and competitive benefits are offered.

Responsibilities

• Managing shifts day to day to keep things running smoothly
• Managing team on shift to pre-empt guest patterns, and exceed guest expectations
• Encouraging team to give personal recommendations to guests, upselling and cross selling food and drink where possible
• Maintaining high standards across our jungle

Job description

BUPA Mindplace in Gateshead is seeking an Administration Assistant to join our Newcastle Mindplace team on site. You will help manage shifts and support a close-knit team delivering excellent guest experiences in a unique leisure setting.

The role involves guiding shift teams, personal recommendations to guests, and maintaining our high standards across the venue. Part-time hours and competitive benefits are offered.