Guest Experience Team Leader — Food & Service Excellence

Benugo; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Enrolment into the WSH pension scheme

28 days annual leave (plus extra day for your birthday)

Enhanced maternity, paternity, and family-friendly leave

Access to everyday discounts

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Job summary

Benugo Limited in Cambridge is looking for a dedicated team member to ensure the highest standards in customer service and food safety compliance. You'll manage a designated area, assist with deliveries, and support the management team.

This role includes operating tills, providing training to team members, and adhering to all legislative guidelines. Additional benefits include meals on shift, a pension scheme, and a career development opportunity.

Qualifications

• Experience in customer service.
• Knowledge of food safety and health regulations.

Responsibilities

• Maintain high customer experience standards.
• Ensure compliance with food safety regulations.
• Organize deliveries and manage discrepancies.
• Assist with team queries and training.
• Operate tills and handle cash following procedures.

Job description

Benugo Limited in Cambridge is looking for a dedicated team member to ensure the highest standards in customer service and food safety compliance. You'll manage a designated area, assist with deliveries, and support the management team.

This role includes operating tills, providing training to team members, and adhering to all legislative guidelines. Additional benefits include meals on shift, a pension scheme, and a career development opportunity.