Customer Experience Team Member — Food Service

Benugo; Reading; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Meal on shift

Endless tea and coffee on shift

Pension scheme

28 days annual leave + birthday off

Enhanced family leave

Employee discounts portal

EAP & Mental Health First Aiders

Cycle to Work scheme

Career development

Job summary

Benugo in Reading is seeking a Team Member to support high standards of customer service. You will assist across kitchen, front of house, and back of house duties, stock fridges, run tills, and help maintain paperwork and promotions while keeping areas clean.

Flexible shifts start with a minimum of 30 hours per week. You will follow food safety procedures, work collaboratively with colleagues, and participate in training to develop within the company.

Qualifications

• Positive can-do attitude.
• Strong communication skills.
• Good organisational skills.
• Ability to work under pressure to meet business needs.
• Reliable and able to work well within a team.
• Self-motivated and proactive.

Responsibilities

• Ensuring the customer experience is maintained to the highest standard at all times.
• Assisting with any kitchen, front of house and back of house cleaning duties.
• To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
• Assisting with clearing tables and maintaining a clean working environment.
• To ensure all labels and prices are correct.
• Maintain awareness of promotions, pricing and product information.
• To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
• Follow food safety, allergen and hygiene procedures at all times.
• Work collaboratively with colleagues to meet service targets and maintain smooth operations.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
• To carry out any other reasonable duties as required by management.

Skills

Positive attitude

Strong communication

Organised

Resilience under pressure

Reliable team member

Self-motivated

Job description

Benugo in Reading is seeking a Team Member to support high standards of customer service. You will assist across kitchen, front of house, and back of house duties, stock fridges, run tills, and help maintain paperwork and promotions while keeping areas clean.

Flexible shifts start with a minimum of 30 hours per week. You will follow food safety procedures, work collaboratively with colleagues, and participate in training to develop within the company.