Guest Experience & Operations Team Member

Benugo; England; Presencial; GBP 21.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meal on shift

Endless tea and coffee on shift

Enrolment into the WSH pension scheme

28 days annual leave (plus extra day)

Enhanced family leave

Discount portal access

Employee Assistance Programme

Cycle to Work scheme

Career development opportunities

Descripción de la vacante

Benugo in the United Kingdom is recruiting for a customer-service focused position within our store network. You will help maintain high standards of service, assist with front-of-house tasks, and support flexible duties across tills and floor service.

Role involves teamwork, promotions awareness, and adherence to safety and hygiene procedures. Training will be provided, with opportunities to develop within a dynamic hospitality environment.

Formación

• Positive can-do attitude
• Strong communication skills
• Good organisational skills
• Ability to work under pressure to meet business needs
• Reliable and able to work well within a team
• Self-motivated and proactive

Responsabilidades

• Ensuring the customer experience is maintained to the highest standard at all times.
• Assisting with any kitchen, front of house and back of house cleaning duties.
• To organise deliveries, and ensuring the fridges are stocked, using a first in, first out process.
• Assisting with clearing tables and maintaining a clean working environment.
• To ensure all labels and prices are correct.
• Maintain awareness of promotions, pricing and product information.
• To be flexible to work on tills, following the cash handling procedures, taking orders and working on the floor, serving food and drinks.
• Follow food safety, allergen and hygiene procedures at all times.
• Work collaboratively with colleagues to meet service targets and maintain smooth operations.
• To attend all training and development course as requested.
• To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
• To carry out any other reasonable duties as required by management.

Conocimientos

Positive can-do attitude

Strong communication skills

Good organisational skills

Ability to work under pressure

Reliable and team player

Self-motivated and proactive

Descripción del empleo

Benugo in the United Kingdom is recruiting for a customer-service focused position within our store network. You will help maintain high standards of service, assist with front-of-house tasks, and support flexible duties across tills and floor service.

Role involves teamwork, promotions awareness, and adherence to safety and hygiene procedures. Training will be provided, with opportunities to develop within a dynamic hospitality environment.