Guest Experience Supervisor - Holiday Park Front Desk

Crealy Theme Park & Resort; United Kingdom; On-site; GBP 15,911 - 22,661; Full time

Benefits offered by this job

Friends & Family passes

Discounted tickets

Flexible shifts

Career development opportunities

Job summary

Crealy Theme Park & Resort is seeking enthusiastic individuals for a customer service role. Responsibilities include assisting the Resort Manager, training new staff, and ensuring guest satisfaction. The role requires working fixed hours of 8:00am to 8:00pm, including weekends and holidays.

Salary is up to £14.00 per hour based on experience, with perks such as friends and family passes and career development opportunities. Proof of right to work in the UK is necessary.

Qualifications

• Experience in leadership roles preferably in customer service.
• Ability to communicate clearly with team members and guests.
• Knowledge of health and safety procedures.

Responsibilities

• Assist the Resort Manager and the Reception Team.
• Train and mentor new team members.
• Provide operational support throughout the day.
• Manage guest feedback and complaints.
• Coordinate group bookings and special events.

Skills

Customer service

Leadership

Communication

Health and safety compliance

Job description

Crealy Theme Park & Resort is seeking enthusiastic individuals for a customer service role. Responsibilities include assisting the Resort Manager, training new staff, and ensuring guest satisfaction. The role requires working fixed hours of 8:00am to 8:00pm, including weekends and holidays.

Salary is up to £14.00 per hour based on experience, with perks such as friends and family passes and career development opportunities. Proof of right to work in the UK is necessary.