Guest Experience Supervisor — Apprenticeships & Staff Perks

Hotel Du Vin; Brighton; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Staff room rate discounts

Friends and family room rate 50% off

Dining discounts 35%

Fully funded apprenticeship programmes

Wellness campaigns and employee perks

Wagestream pay access

Complimentary stays on anniversaries

Employee assistance programme

Job summary

Hotel du Vin in Brighton is seeking a Reception Supervisor to lead the front desk team and deliver outstanding guest experiences. You will be the face of the hotel, welcoming guests and ensuring every check-in and check-out runs smoothly.

The role offers £13.53 per hour, full-time hours, and generous benefits. A passion for service and the ability to maintain high standards will help you grow within our brand and contribute to memorable guest stays.

Responsibilities

• You will be the face of our hotel and set the tone for guest visits.
• You will handle queries and ensure guest satisfaction.
• You will work with the reception team to deliver high standards.

Job description

Hotel du Vin in Brighton is seeking a Reception Supervisor to lead the front desk team and deliver outstanding guest experiences. You will be the face of the hotel, welcoming guests and ensuring every check-in and check-out runs smoothly.

The role offers £13.53 per hour, full-time hours, and generous benefits. A passion for service and the ability to maintain high standards will help you grow within our brand and contribute to memorable guest stays.