Guest Experience Host - Front Desk - Career Growth

Malmaison; Poole; On-site; GBP 18,000 - 19,000; Full time

Job summary

Hotel du Vin Poole is seeking a friendly, energetic receptionist to join the team. You will be the face of the hotel, greeting guests and handling queries with warmth and professional service.

In this 24-hour-per-week, permanent role (3 days out of 7), you will help ensure every guest experience is welcoming and memorable, contributing to the brand’s reputation for exceptional hospitality.

Qualifications

• Friendly, energetic and customer-focused
• Experience in hospitality is desirable

Responsibilities

• Be the face of Hotel du Vin Poole, greeting guests and handling queries with warmth and professionalism
• Maintain high standards and contribute to a memorable guest experience

Job description

Hotel du Vin Poole is seeking a friendly, energetic receptionist to join the team. You will be the face of the hotel, greeting guests and handling queries with warmth and professional service.

In this 24-hour-per-week, permanent role (3 days out of 7), you will help ensure every guest experience is welcoming and memorable, contributing to the brand’s reputation for exceptional hospitality.