Guest Experience Host - Front Desk

Malmaison Belfast; Poole; On-site; GBP 18,000 - 19,000; Full time

Job summary

Hotel du Vin Poole is seeking a friendly, energetic receptionist to join the team. You will be the face of our hotel, greeting guests, handling queries and ensuring a seamless experience throughout the stay.

We offer a permanent contract, a role focused on hospitality excellence and opportunities to learn and progress within the brand. Join us to deliver memorable service in a dynamic hotel environment.

Responsibilities

• You will be the face of our hotel, greet guests and handle queries of all shapes and sizes.
• Set the tone for visits and strive to exceed guest expectations every day.
• Be the welcoming first and last point of contact for guests throughout their stay.

Job description

Hotel du Vin Poole is seeking a friendly, energetic receptionist to join the team. You will be the face of our hotel, greeting guests, handling queries and ensuring a seamless experience throughout the stay.

We offer a permanent contract, a role focused on hospitality excellence and opportunities to learn and progress within the brand. Join us to deliver memorable service in a dynamic hotel environment.