Receptionist

Malmaison; Poole; On-site; GBP 18,000 - 19,000; Full time

Job summary

Hotel du Vin Poole is seeking a friendly, energetic receptionist to join the team. You will be the face of the hotel, greeting guests and handling queries with warmth and professional service.

In this 24-hour-per-week, permanent role (3 days out of 7), you will help ensure every guest experience is welcoming and memorable, contributing to the brand’s reputation for exceptional hospitality.

Qualifications

• Friendly, energetic and customer-focused
• Experience in hospitality is desirable

Responsibilities

• Be the face of Hotel du Vin Poole, greeting guests and handling queries with warmth and professionalism
• Maintain high standards and contribute to a memorable guest experience

Job description

Receptionist, Hotel Du Vin Poole £13.01 per Hour - 24 Hours per week (3 Days out of 7) Permanent Contract

We are looking for a friendly, passionate and energetic receptionist to join the team at Hotel du Vin.

You will be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel du Vin.

You must have a natural hospitality charm and a passion for service. You will strive to make our guests experience with Hotel du Vin the best it can be whilst dealing with queries of all shapes and sizes.

As Receptionist you are the first and last person our guests see, you set the tone for the visit and you can ensure that everything has gone above and beyond before they leave.

High standards will be second nature to you? You love people and making guests smile everyday knowing you have delivered celebrity service? You want to be part of something different, working with the best food, drink and a brand you will be proud of?

At Hotel du Vin we create memories that the guest will never forget. This could be the next step for you into a Supervisory position within Hotel du Vin – we actively encourage internal development and progression, Onwards and Upwards.

We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.