Guest Experience Star — Flexible Restaurant Team Member

The QHotels Collection; Winchester; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Program – Hospit​a

Refer a friend scheme

Free parking

Job summary

Norton Park Hotel, Spa & Manor House near Winchester is seeking enthusiastic Food & Beverage staff for flexible shifts. You will help guests with pricing, promotions and recommendations while upholding brand standards and delivering outstanding service.

The role suits those who value guest experience, teamwork and a friendly, proactive approach in a hospitality setting. Training and progression opportunities available.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Work under pressure

Job description

Norton Park Hotel, Spa & Manor House near Winchester is seeking enthusiastic Food & Beverage staff for flexible shifts. You will help guests with pricing, promotions and recommendations while upholding brand standards and delivering outstanding service.

The role suits those who value guest experience, teamwork and a friendly, proactive approach in a hospitality setting. Training and progression opportunities available.