Guest Experience Champion: Flexible F&B Roles

The Oxford Belfry; Thame; Remote; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in The QHot

Training support and course fees

Learning & development opportunities

Employee Assistance Program – Hospit​a

Refer a friend scheme

Free parking

Job summary

The Oxford Belfry Hotel & Spa in Thame, just outside Oxford, is looking for friendly team players to join our Food & Beverage operation. You’ll help deliver exceptional guest experiences, support with pricing and promotions, and work across venues to maximise guest satisfaction.

We offer flexible shifts to fit around commitments, free parking, discounts across the QHotels Collection, training support, and access to an employee assistance program. Join us and grow with a proud hospitality brand.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time-management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service passion

Strong customer service

Time management

Work under pressure

Job description

The Oxford Belfry Hotel & Spa in Thame, just outside Oxford, is looking for friendly team players to join our Food & Beverage operation. You’ll help deliver exceptional guest experiences, support with pricing and promotions, and work across venues to maximise guest satisfaction.

We offer flexible shifts to fit around commitments, free parking, discounts across the QHotels Collection, training support, and access to an employee assistance program. Join us and grow with a proud hospitality brand.