Flexible Restaurant Team Member – Great Guest Experience

The QHotels Collection; Leeds; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free parking

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Bronze Green Tourism accreditation

Armed Forces Covenant Silver Award

Job summary

Oulton Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, seeks team members to deliver exceptional guest experiences in Food & Beverage across the hotel. You’ll engage with guests, share information on pricing and promotions, and help maximise sales while upholding brand standards.

This role offers flexibility to fit school or personal commitments, with enticing staff discounts, free parking, training support, and development opportunities in a diverse hospitality environment.

Qualifications

• Strong customer service skills.
• Passion for delivering exceptional guest service.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Skills

Customer service

Guest experience

Time management

Under pressure

Job description

Oulton Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, seeks team members to deliver exceptional guest experiences in Food & Beverage across the hotel. You’ll engage with guests, share information on pricing and promotions, and help maximise sales while upholding brand standards.

This role offers flexibility to fit school or personal commitments, with enticing staff discounts, free parking, training support, and development opportunities in a diverse hospitality environment.