Flexible F&B Team Member — Elevate Guest Experience

The QHotels Collection; Winchester; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Health club membership

Staff discounts

Family & friends discounts

Training support

Learning & development

Employee Assistance Program

Refer a friend

Free parking

Job summary

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property near Winchester. The QHotels Collection offers a variety of Food & Beverage roles across the hotel to deliver guest satisfaction and brand standards.

The role is flexible to fit around commitments, with opportunities to learn and develop, participate in promotions, and benefit from staff discounts, free parking, and an Employee Assistance Program.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Customer service

Guest interaction

Time management

Organisational skills

Under pressure

Job description

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property near Winchester. The QHotels Collection offers a variety of Food & Beverage roles across the hotel to deliver guest satisfaction and brand standards.

The role is flexible to fit around commitments, with opportunities to learn and develop, participate in promotions, and benefit from staff discounts, free parking, and an Employee Assistance Program.