Guest Experience F&B Team Member — Flexible Hours & Perks

Norton Park Hotel; Winchester; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts across TheQ

Training & professional qualifications

Learning & development

Employee Assistance Program – Hospital

Refer a friend scheme

Free parking

Job summary

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property located near Winchester. You will be stationed across Food & Beverage areas to ensure guest satisfaction and uphold brand standards, while staying updated on pricing and promotions to advise guests and maximise sales.

We offer flexible shifts to suit school or other commitments, free parking, access to our health club and a range of employee benefits within The QHotels Collection.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisation

Pressure handling

Job description

Norton Park Hotel, Spa & Manor House is a 4*, 165-bedroom property located near Winchester. You will be stationed across Food & Beverage areas to ensure guest satisfaction and uphold brand standards, while staying updated on pricing and promotions to advise guests and maximise sales.

We offer flexible shifts to suit school or other commitments, free parking, access to our health club and a range of employee benefits within The QHotels Collection.