Guest Experience Specialist - Front of House

PLATE GLASS INNS LIMITED

Lisburn

On-site

GBP 12,000 - 18,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

In-house benefits scheme

Job summary

PLATE GLASS INNS LIMITED is seeking energetic Front of House Staff to welcome guests and deliver outstanding service from arrival to departure. In this lively role you will manage seating, take orders, ensure timely service, and maintain pristine front-of-house areas.

You may also assist with barista tasks and catering requests when needed, contributing to a warm, memorable guest experience. Join our vibrant team and develop skills in food service, customer engagement, and hospitality operations

Qualifications

Strong communication skills with a friendly, approachable attitude.
Experience in restaurant service or hospitality is desirable but not essential.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
Willingness to work flexible shifts, including evenings and weekends.
Cocktails and drinks preparation knowledge is a plus.

Responsibilities

Greet guests warmly and assist with seating arrangements to ensure smooth service flow.
Take food and beverage orders accurately and relay to kitchen and bar staff.
Serve food and drinks to high presentation standards and prioritize guest satisfaction.
Maintain cleanliness and organization of front-of-house areas including tables and stations.
Assist in barista duties such as preparing coffee when required.