Guest Experience Food & Beverage Assistant

Interstate Europe Hotels & Resorts; Cardiff; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Industry leading training

Staff discounts

Stream pay

Employee assistance

Incentives

Free staff parking

Job summary

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant to deliver first-class dining experiences. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean, organised dining area while supporting the wider hotel team with agility.

We value outstanding guest service, teamwork and flexibility to cover shifts including nights and weekends. Enjoy industry leading benefits, staff discounts, and opportunities to grow with a global hospitality brand.

Qualifications

• Food and Beverage experience not essential, but passion for delivering exceptional guest experience and brand standards is expected.
• Strong communication skills with guests in a friendly and professional manner.
• Ability to work well in a team and collaborate with staff to provide excellent service and support across the hotel.
• Attention to detail and ability to maintain a clean and organised dining area.
• Flexibility to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean and organised dining area and restock supplies as needed.
• Assist with food preparation as required and supported by the wider team.
• Work agilely to support the rest of the wider business.
• Provide excellent guest service in line with Aimbridge’s Pillars of People, Product, Guest and Performance.

Job description

Aimbridge Hospitality EMEA is seeking a Food and Beverage Assistant to deliver first-class dining experiences. You will greet guests, take orders, serve food and drinks, handle payments, and maintain a clean, organised dining area while supporting the wider hotel team with agility.

We value outstanding guest service, teamwork and flexibility to cover shifts including nights and weekends. Enjoy industry leading benefits, staff discounts, and opportunities to grow with a global hospitality brand.