Guest Experience Receptionist – Onsite Gym & Perks

Education First; Little Gaddesden; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave entitlement

Free onsite gym access

Free staff lunches

Company pension and health-care access

Learning and development opportunities

Regular staff events

Job summary

Ashridge House is seeking a friendly Receptionist to be the face of our historic venue. You will welcome guests, check in, answer calls, and support the front desk across the site, ensuring each guest experiences a personalised, warm arrival.

This Full Time Permanent role involves dealing with guests at check-in/out, assisting with luggage, directing guests, and coordinating with departments to maintain a spotless, welcoming environment.

Qualifications

• Friendly, guest-focused attitude and willingness to engage with guests of varied needs.
• Excellent spoken and written communication; able to answer phones and emails professionally.
• Able to stay calm in busy periods and think on your feet.
• Organised, proactive and eager to learn.

Responsibilities

• Greet guests and check them in personally across the site.
• Understand guests' needs and advise accordingly during their stay.
• Keep entrances and main halls spotless and ready for guests.
• Check in/out guests and assist with luggage if needed.
• Direct guests around the site with clear language and assist with deliveries/post.

Skills

Guest service

Communication

Organised

Calm under pressure

Proactive

Learning mindset

Job description

Ashridge House is seeking a friendly Receptionist to be the face of our historic venue. You will welcome guests, check in, answer calls, and support the front desk across the site, ensuring each guest experiences a personalised, warm arrival.

This Full Time Permanent role involves dealing with guests at check-in/out, assisting with luggage, directing guests, and coordinating with departments to maintain a spotless, welcoming environment.