Guest Experience Receptionist - Luxury Hotel Front Desk

The Elvetham; Hart; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hotel discounts

Holiday allowance 28–33 days

Retail discounts

Employee Assistance Line

Wagestream access

Xcape stayover after 1 year

Training and progression

Referral bonus £250 per hire

Free meals on shift

Length of service awards

Job summary

The Elvetham Hotel in Hook, Hampshire, invites applications for a friendly Receptionist. You will welcome guests, handle inquiries, and provide efficient front desk service in a busy, hotel environment.

Reporting to the Front Office Manager, the role is permanent, full-time (40 hours/week) with a salary of £26,436.80 per year. You must have the right to work in the UK and will enjoy benefits including hotel discounts, generous holiday entitlement and progression opportunities with Axiom

Responsibilities

• To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
• To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained.
• To promote the company values and behaviours at all times.

Job description

The Elvetham Hotel in Hook, Hampshire, invites applications for a friendly Receptionist. You will welcome guests, handle inquiries, and provide efficient front desk service in a busy, hotel environment.

Reporting to the Front Office Manager, the role is permanent, full-time (40 hours/week) with a salary of £26,436.80 per year. You must have the right to work in the UK and will enjoy benefits including hotel discounts, generous holiday entitlement and progression opportunities with Axiom