Receptionist – Luxury Hotel: Guest Experience

Peoplebank; Hook; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Hotel discounts

Holiday entitlement

Benefits portal

Employee Assistance Line

Wagestream access

Xcape stayover

Training and progression

Referral bonus

Free meals on shift

Length of service awards

Job summary

The Elvetham Hotel in Hook, Hampshire, is recruiting a Receptionist to join our Truly Talented team. Reporting to the Front Office Manager, you will deliver courteous service, greet guests, and handle requests with professionalism in a busy, friendly environment.

We offer a competitive salary of £26,436.80 per annum, full-time hours, and a range of benefits including hotel discounts, generous holiday entitlement, and wellbeing support through our benefits portal.

Responsibilities

• Greet guests in a warm, friendly manner and provide courteous and efficient service to all guests.
• Handle guest requests and queries in a professional manner, whether face-to-face or over the phone.
• Work in a busy front desk environment and support team goals.

Job description

The Elvetham Hotel in Hook, Hampshire, is recruiting a Receptionist to join our Truly Talented team. Reporting to the Front Office Manager, you will deliver courteous service, greet guests, and handle requests with professionalism in a busy, friendly environment.

We offer a competitive salary of £26,436.80 per annum, full-time hours, and a range of benefits including hotel discounts, generous holiday entitlement, and wellbeing support through our benefits portal.