Guest Experience Pro: Conferences & Events

Harri; Cambourne; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free parking

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Health club membership

Job summary

Cambridge Belfry Hotel & Spa in Cambourne near Cambridge is seeking hospitality staff to work across the hotel’s Food & Beverage areas, ensuring guest satisfaction and upholding brand standards at all times.

You will stay up to date with pricing and promotions to advise guests and maximise sales, while delivering exceptional service, managing multiple tasks, and thriving under pressure in a busy hotel environment.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Working under pressure

Job description

Cambridge Belfry Hotel & Spa in Cambourne near Cambridge is seeking hospitality staff to work across the hotel’s Food & Beverage areas, ensuring guest satisfaction and upholding brand standards at all times.

You will stay up to date with pricing and promotions to advise guests and maximise sales, while delivering exceptional service, managing multiple tasks, and thriving under pressure in a busy hotel environment.