Flexible F&B Team Member — Guest Experience

Cambridge Belfry Hotel & Spa; Cambourne; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & course fees support

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Cambridge Belfry Hotel & Spa, located in Cambourne just outside Cambridge, offers flexible Food & Beverage shifts designed to fit around school or commitments. You will work across hotel F&B areas to ensure guest satisfaction, uphold brand standards and maximise guest spend with up-to-date pricing and promotions.

This role emphasizes exceptional customer service, strong time management, and the ability to work under pressure in a busy hospitality setting.

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to maintain brand standards and provide a consistent guest experience.
• Strong organisational skills and the ability to work under pressure.

Responsibilities

• Be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Pressure handling

Job description

Cambridge Belfry Hotel & Spa, located in Cambourne just outside Cambridge, offers flexible Food & Beverage shifts designed to fit around school or commitments. You will work across hotel F&B areas to ensure guest satisfaction, uphold brand standards and maximise guest spend with up-to-date pricing and promotions.

This role emphasizes exceptional customer service, strong time management, and the ability to work under pressure in a busy hospitality setting.