Guest Experience & Operations Duty Manager

Everyman; Cambridge; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Up to £14.71 per hour

Unlimited Complimentary cinema tickets

50% discount on food and drink

Stream membership

Employee Assistance Programme

Financial, legal, family, health, and

Retail discounts via Stream

Cycle to Work Scheme

Staff events

Job summary

Everyman Cambridge is seeking a proactive Duty Manager to help run our venue with the management team and staff. You’ll be the face of Everyman, ensuring every guest has an exceptional visit from arrival to departure.

We’re looking for hospitality-minded individuals who thrive in a fast-paced environment, excel at teamwork and guest service, and bring a flexible, upbeat approach to every shift.

Qualifications

• Experience in hospitality is preferred.
• Strong communication and guest service orientation.
• Ability to work well in a team or independently.
• Positive, upbeat attitude.

Responsibilities

• Oversee daily venue operations alongside the Management Team and Team Members.
• Be the face of Everyman and ensure guests have the best possible experience from arrival to departure.
• Lead and motivate staff during shifts to deliver outstanding service.

Skills

Hospitality

Customer service

People skills

Team player

Flexible attitude

Job description

Everyman Cambridge is seeking a proactive Duty Manager to help run our venue with the management team and staff. You’ll be the face of Everyman, ensuring every guest has an exceptional visit from arrival to departure.

We’re looking for hospitality-minded individuals who thrive in a fast-paced environment, excel at teamwork and guest service, and bring a flexible, upbeat approach to every shift.