Venue Manager & Guest Experience Leader

Everyman; Esher; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Cinema tickets

Food discount

Stream membership

EAP support

Wellbeing resources

Discounts & perks

Cycle to work

Staff events

Job summary

Everyman Esher is seeking an Assistant Manager to lead one of our vibrant and friendly teams. This is an opportunity to join a fast-growing business and play a key role in delivering the distinctive Everyman experience for our guests.

As an Assistant Manager, you will provide strong, visible leadership, ensuring exceptional service standards, operational excellence, and a positive team ethos. You will lead and develop the venue team to deliver consistently excellent guest service and drive

Qualifications

• Bring genuine passion for hospitality and team development.
• Be confident, energetic leaders with strong communication skills.
• Have a strong understanding of food, beverage, and guest experience.
• Demonstrate commercial awareness, initiative, and self-motivation.
• Have previous experience as a Venue Manager or General Manager within a customer-focused hospitality environment.

Responsibilities

• Lead and develop the venue team to deliver consistently excellent guest service.
• Oversee all aspects of the venue’s commercial and operational performance.
• Hold full P&L accountability and use financial insight to drive revenue and achieve KPIs.
• Work closely with the Operations team to enhance service delivery and maximise business performance.

Skills

Leadership

Communication

Guest service

Hospitality

Job description

Everyman Esher is seeking an Assistant Manager to lead one of our vibrant and friendly teams. This is an opportunity to join a fast-growing business and play a key role in delivering the distinctive Everyman experience for our guests.

As an Assistant Manager, you will provide strong, visible leadership, ensuring exceptional service standards, operational excellence, and a positive team ethos. You will lead and develop the venue team to deliver consistently excellent guest service and drive