Guest Experience & Membership Sales Lead

Snozone; Castleford; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Bonus scheme for permanent teamMembers

Birthdays off! – extra holiday

Free use of the slope

50% off Alpine Kitchen

40% off Rossignol equipment

10% off memberships with no joiningfee

Up to 25 days holiday + 8 bankholidays

Pension contribution

Learning and development funding

Volunteer leave

Job summary

Snozone in Castleford is seeking a motivated Sales & Membership Advisor for a fixed term seasonal contract. You will promote memberships, hit sales targets, and deliver exceptional service to guests and members both in person and by phone or email.

You will identify needs and tailor activities and products accordingly. You will manage enquiries, conduct tours, and build strong relationships to enhance the guest and member experience while supporting retention initiatives and contributing to

Qualifications

• GCSEs (or equivalent) required.

Responsibilities

• Cultivate new groups or corporate leads.
• Improve conversion from enquiry to sale via email, telephone or in person.
• Tailor packages and events to each group/individual's need.
• Adhere to Snozone payment policy for bookings.
• Improve membership and sales retention by delivering the membership strategy.
• Account manage group bookings; greet guests, manage events, be the key contact from booking to post-event feedback.
• Attend external projects and conduct outreach as requested.

Skills

Excellent communication

Sales driven

Guest service

Organised

Target driven

Proactive

Education

GCSEs

Job description

Snozone in Castleford is seeking a motivated Sales & Membership Advisor for a fixed term seasonal contract. You will promote memberships, hit sales targets, and deliver exceptional service to guests and members both in person and by phone or email.

You will identify needs and tailor activities and products accordingly. You will manage enquiries, conduct tours, and build strong relationships to enhance the guest and member experience while supporting retention initiatives and contributing to