Guest-Experience Leader: Housekeeping Operations Supervisor

Marriott Vacations; United Kingdom; Vor Ort; GBP 26.000 - 37.000; Vollzeit

Zusammenfassung

Marriott Vacations is seeking a Housekeeping Supervisor to oversee housekeeping staff and ensure outstanding owner/guest satisfaction. You will inspect villas, rooms, and public areas after cleaning, run occupancy reports, and liaise with Front Office, Engineering, and Laundry to resolve discrepancies.

Ideal candidates will supervise daily activities, communicate shifts, maintain quality standards, and accommodate a flexible schedule including evenings, weekends, and holidays.

Qualifikationen

• Supervise housekeeping staff to maintain quality standards.
• Maintain professional appearance and confidentiality, protect company assets.
• Welcome guests and anticipate service needs; address issues promptly.

Aufgaben

• Follow all safety policies and report hazards.
• Inspect villas/rooms and public areas for cleanliness and status.
• Coordinate with Front Office, Engineering, and Laundry to resolve issues.
• Prepare and communicate assignment sheets and shifts.
• Maintain clear, professional communication with team and guests.

Kenntnisse

Guest service

Communication

Teamwork

Flexibility

Jobbeschreibung

Marriott Vacations is seeking a Housekeeping Supervisor to oversee housekeeping staff and ensure outstanding owner/guest satisfaction. You will inspect villas, rooms, and public areas after cleaning, run occupancy reports, and liaise with Front Office, Engineering, and Laundry to resolve discrepancies.

Ideal candidates will supervise daily activities, communicate shifts, maintain quality standards, and accommodate a flexible schedule including evenings, weekends, and holidays.