Guest Experience Lead: Welcoming & Reservations

Talosats Careers; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Talosats Careers is seeking a Host to join the team in Manchester. You will be the first contact for guests, welcoming them warmly and guiding them through their visit to create a memorable dining experience.

In this fast-paced hospitality role, you will manage reservations, seat guests efficiently, and work with the front-of-house team to maintain a high-energy, guest-centric atmosphere throughout service.

Qualifications

• Experience in a fast-paced, customer-facing role.
• Friendly, approachable personality that makes guests feel welcome.
• Strong communication and teamwork skills.
• Ability to stay organized, manage reservations, and handle guest flow.

Responsibilities

• Welcome guests with warmth and enthusiasm from the moment they arrive.
• Manage reservations and waitlists, adjust seating and communicate changes.
• Balance the table plan to ensure timely seating while coordinating with front of house teams.
• Address guest questions or requests professionally and resolve issues efficiently.

Skills

Customer service

Multitasking

Communication

Organization

Hospitality

Job description

Talosats Careers is seeking a Host to join the team in Manchester. You will be the first contact for guests, welcoming them warmly and guiding them through their visit to create a memorable dining experience.

In this fast-paced hospitality role, you will manage reservations, seat guests efficiently, and work with the front-of-house team to maintain a high-energy, guest-centric atmosphere throughout service.