Senior Waiter: Elevate Guest Experience & Lead Service

The Wolseley; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Restaurant discounts

High street vouchers (up to £100)

Enhanced maternity/paternity leave

Mental health support

Wagestream earned wages

Training calendar

Job summary

The Wolseley is a renowned all-day café-restaurant in London’s Piccadilly, part of The Wolseley Hospitality Group. We are seeking a Senior Waiter to drive guest service across breakfast to dinner, collaborating with multiple departments to anticipate and meet guest needs.

You will help shape memorable experiences, promote loyalty, and uphold the restaurant’s high standards. The role offers benefits including staff discounts, career development, and supportive leave provisions.

Responsibilities

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

Job description

The Wolseley is a renowned all-day café-restaurant in London’s Piccadilly, part of The Wolseley Hospitality Group. We are seeking a Senior Waiter to drive guest service across breakfast to dinner, collaborating with multiple departments to anticipate and meet guest needs.

You will help shape memorable experiences, promote loyalty, and uphold the restaurant’s high standards. The role offers benefits including staff discounts, career development, and supportive leave provisions.