Guest Experience Lead - Front Office, Flexible Shifts

Valor Hospitality Careers - UK; Leicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Valor team member rates at UK hotels,£

Rooms from £30 Bed and Breakfast

Discounted stays for friends andfamily

50% dining discount in our restaurants

Free meals on duty

Access to high-street discounts

Cycle To Work Scheme

Refer-a-friend bonuses from £250

Job summary

Holiday Inn Leicester is seeking a friendly, passionate Front Office Assistant to join our team. You will set the tone for every guest’s stay, greeting guests warmly and offering information about hotel services, facilities and the local area.

We are open 7 days a week with flexible shifts and full training provided. Apprenticeships and career development opportunities are available to support your hospitality career growth.

Qualifications

• Friendly, passionate and energetic, with a natural hospitality charm.
• Experience in a branded hotel environment is preferred but not essential; full training will be provided.

Responsibilities

• Greet guests warmly and set the tone for their stay.
• Answer questions and provide information about hotel services, facilities and local area.
• Be the face of the hotel to guests using restaurants, bars and meeting spaces.

Job description

Holiday Inn Leicester is seeking a friendly, passionate Front Office Assistant to join our team. You will set the tone for every guest’s stay, greeting guests warmly and offering information about hotel services, facilities and the local area.

We are open 7 days a week with flexible shifts and full training provided. Apprenticeships and career development opportunities are available to support your hospitality career growth.