Front Desk & Guest Experience Associate

Valor Hospitality Partners, LLC; Leicester; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Team member rates

Staff discounts

Dining discount

Free meals on duty

High-street discounts

Cycle to work

Refer-a-friend bonus

Wellbeing programme

Job summary

Holiday Inn Leicester is seeking a friendly, passionate Front Office Assistant to join our team. You will be the face of the hotel, greeting guests and ensuring a warm, helpful welcome at all times.

You will answer questions about hotel services, facilities and the local area, and support guests visiting our restaurants, bars and meeting rooms. Training is provided and flexibility is required as shifts vary across seven days a week.

Responsibilities

• Set the tone for every guest's stay with a warm welcome.
• Be the face of the hotel for guests, restaurant and meeting room visitors.
• Answer questions about hotel services, facilities and the local area, and assist guests visiting our restaurants, bars and meeting rooms.

Job description

Holiday Inn Leicester is seeking a friendly, passionate Front Office Assistant to join our team. You will be the face of the hotel, greeting guests and ensuring a warm, helpful welcome at all times.

You will answer questions about hotel services, facilities and the local area, and support guests visiting our restaurants, bars and meeting rooms. Training is provided and flexibility is required as shifts vary across seven days a week.