Guest Experience Lead - Food & Beverage Supervisor (Shift)

Berkshire News; Studley CP; Hybrid; GBP 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Gym access

Food discounts onsite

Pension scheme

Career development

Zusammenfassung

Warner Hotels is seeking a Food & Beverage Supervisor for Studley Castle in Warwickshire. You will lead service shifts, coach staff, and ensure exceptional guest experiences in our restaurants and bars, while upholding H&S standards and cost controls.

You’ll act as the face of hospitality on shift, collaborating with managers and teams to deliver outstanding service and memorable dining experiences for guests.

Qualifikationen

• Experience in food and beverage operations within hospitality.
• Proven ability to lead and motivate a team during service shifts.
• Strong communication and guest-service orientation.

Aufgaben

• Lead service shifts and supervise front-of-house teams.
• Coach and support team members to maintain high service standards.
• Ensure health and safety compliance and incident reporting.
• Monitor upselling opportunities and cash handling during shifts.
• Prepare shift handovers and reports for management.

Kenntnisse

F&B operations experience

Leadership & coaching

Guest service excellence

Communication skills

Ausbildung

Level 3 Food Safety certificate

Jobbeschreibung

Warner Hotels is seeking a Food & Beverage Supervisor for Studley Castle in Warwickshire. You will lead service shifts, coach staff, and ensure exceptional guest experiences in our restaurants and bars, while upholding H&S standards and cost controls.

You’ll act as the face of hospitality on shift, collaborating with managers and teams to deliver outstanding service and memorable dining experiences for guests.