Food and Beverage Team Member

Berkshire News; Studley CP; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Gym access

Discounted meals onsite

Pension scheme

Career development opportunities

28 days leave per year

Cycle to Work

Staff discounts

Employee support programs

Job summary

Warner Hotels, Studley Castle in Warwickshire, is seeking a Food and Beverage Team Member to join our hospitality team. You will work in one of our restaurants or bars, greet and serve guests, clear tables and re-lay for service, and support bar service as needed, contributing to a seamless guest journey from arrival.

This role offers a friendly, team-focused environment with opportunities for development through in-house training and externally recognised qualifications.

Qualifications

• A passion for delivering friendly, attentive service.
• Ability to work as part of a collaborative Food & Beverage team.
• Willingness to learn about products and customer service.

Responsibilities

• Greet and serve guests in a welcoming manner.
• Clear tables and re-lay for service as needed.
• Serve guests in bars and assist during service periods.
• Support the guest journey in partnership with the Food & Beverage Manager.

Skills

Guest service mindset

Team player

Willingness to learn

Job description

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.

Up to £12.71 per hour (dependent on your age)

We have a fantastic opportunity for a Food and BeverageTeam Member to join our team at Warner Hotels. As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. You'll be greeting and serving our guests, clearing tables and re-laying for service as needed, or serving guests in one of our Bars. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels? As a Food & Beverage Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.