Housekeeping & Guest Experience Specialist

Berkshire News; Studley CP; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Gym access

Food discounts onsite

Pension scheme

Career development

28 days annual leave

Cycle to Work

Life Assurance

Free parking

Job summary

Warner Hotels is recruiting a Housekeeping Team Member for Studley Castle. You will join a supportive team delivering clean, safe, and inviting rooms and public areas to guests.

Working alongside the Housekeeping Manager and Team Leaders, you’ll help ensure a seamless guest journey from arrival to room assignment and a high-quality stay. A proactive, guest-first attitude and willingness to develop are essential.

Qualifications

• People-focused, guest-facing mindset.
• Strong teamwork and communication.
• Customer service mindset and willingness to learn.
• Commitment to an inclusive, flexible workplace.

Responsibilities

• Maintain clean, safe, and inviting guest rooms and public areas.
• Support housekeeping team leaders to ensure guest journeys run smoothly.
• Collaborate to deliver high-quality service and guest experiences.

Skills

Guest service orientation

Team player

Willingness to learn

Authentic self

Job description

Warner Hotels is recruiting a Housekeeping Team Member for Studley Castle. You will join a supportive team delivering clean, safe, and inviting rooms and public areas to guests.

Working alongside the Housekeeping Manager and Team Leaders, you’ll help ensure a seamless guest journey from arrival to room assignment and a high-quality stay. A proactive, guest-first attitude and willingness to develop are essential.